Custplace alternative for PrestaShop and WooCommerce
Custplace focuses first on the local reputation of store networks; its e-commerce plan starts at €49 excl. VAT a month, billed annually. le Guide Henri is free up to 40 orders a month, then from €20 excl. VAT a month for 25,000 orders a year, with no commitment.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Custplace (fr.custplace.com/business/tarifs), collected on October 22, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
Verified reviews: Custplace vs le Guide Henri
Prices and plans
| le Guide Henri | Custplace | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | no | |
| Entry price | €0 | €20 excl. VAT/month | €49/month |
| Commitment | none | 12 months prepaid | |
| PrestaShop / WooCommerce | ✓ / ✓ | ✓ / display widget only | |
| Shopify | ✗ | ✓ | |
Features, tool by tool
| le Guide Henri | Custplace | ||
|---|---|---|---|
| Free | Paid | ||
| Product reviews | collected | displayed | ✓ |
| Photos | collected | displayed | — |
| Text messages (SMS) | ✗ | per unit | — |
| Reply to reviews | ✗ | ✓ | ✓ |
| AI-drafted reply | ✗ | via MCP | — |
| Private mediation | ✓ | — | |
| Level of proof per review | ✓ | — | |
| Review import | ✓ | — | |
| Full export, photos included | ✓ | — | |
| Google stars (rich snippets) | ✓ | ✓ | |
| Display widgetsi | 40 badges + 6 widgets | — | |
| Widget customisationi | full, every colour | — | |
| Google Shopping | ✗ | ✓ | |
| A/B testing of email subjects | ✗ | ✓ | — |
| Remove our branding | ✗ | ✓ | — |
| Official MCP | ✗ | ✓ | — |
| Standard | NF ISO 20488 compliant | AFNOR NF522 certified | |
In-store reviews by QR code
| le Guide Henri | Custplace | ||
|---|---|---|---|
| Free | Paid | ||
| Collection QR code | ✓ | mentioned, plan not specified | |
| Printable materials | PNG, SVG, PDF counter card | — | |
| One QR code per location | ✓ | — | |
| QR code per product | ✗ | — | |
| Email confirmation before publication | ✓ required | — | |
| QR review told apart from verified purchase | ✓ “Unprompted review” | — | |
| Anti-abuse limits | ✓ | — | |
Custplace and le Guide Henri at a glance
Custplace
French review and local reputation platform, AFNOR NF522 certified. E-commerce plan at €49 excl. VAT a month, billed annually, for 200 review requests a month: product reviews, widgets, stars in Google Shopping, long-term reviews. PrestaShop module; on WordPress, only a display plugin published in 2021. Satisfaction surveys in the Premium plan at €125 excl. VAT a month, designed for local businesses.
le Guide Henri
Free up to 40 orders a month, with no commitment: invitation after every order, store reviews, product reviews and photos collected, level of proof on every review, mediation, import and full export, Google stars, a QR code and counter card per location. On the paid plan, from €20 excl. VAT a month: public replies, product reviews and photos displayed, reminders, text messages, emails in your branding, MCP. PrestaShop 1.7 to 9 and WooCommerce modules, collection compliant with NF ISO 20488.
Why choose le Guide Henri over Custplace
- A free plan and no commitment, whereas Custplace's e-commerce plan is billed annually.
- 25,000 orders a year from €20 excl. VAT a month, whereas Custplace counts 200 review requests a month for €49 excl. VAT.
- A real WooCommerce plugin that collects reviews, plus the attribution survey and NPS in the same tool.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: business.trustpilot.com/pricing · business.trustedshops.com/pricing · societe-des-avis-garantis.fr/tarifs · apps.shopify.com/judgeme · judge.me/help · en.verified-reviews.com/afnor · support.google.com/business · fr.custplace.com/business/tarifs · king-avis.com/fr/page/tarifs · yotpo.com/pricing · apps.shopify.com/loox