NPS by email for WooCommerce
Measure loyalty to your brand with an NPS sent regularly to your WooCommerce customers, not only after a purchase, without going through Zapier.
- WordPress 6.2+ · WooCommerce 8.0+
- From €20 excl. VAT/month
- No commitment, no credit card
What le Guide Henri does on WooCommerce
- On WooCommerce: the same plugin as for reviews and the survey, nothing else to install.
- “Would you recommend the brand to a friend?”, from 0 to 10, sent regularly by email to the store's customers.
- Not only after a purchase: your brand image tracked month after month.
- NPS score (percentage of promoters minus percentage of detractors) and its trend over time.
- Emails in 14 languages, suppression list and one-click unsubscribe.
- Paid plan, from €20 excl. VAT a month; the NPS question also exists in the post-purchase survey, from the free plan.
Installing on WooCommerce, in 4 steps
- Create your free account on henri.guide.
- Install the plugin: Plugins › Add New › Upload Plugin, then activate it (WooCommerce must be active).
- Open WooCommerce › Customer reviews and click “Connect my shop”.
- Approve the connection from your account, in the tab that opens: no key to copy.
And the other tools on WooCommerce?
Free plan, entry price, commitment and available modules.
| le Guide Henri | Trusted Shops | Fairing | KnoCommerce | Zigpoll | Grapevine | Retently | SatisMeter | Survicate | Wizville | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Free | Paid | ||||||||||
| Free | 40 orders/month | no | 200 orders/month | no | 50 responses/month | 14-day trial | 14-day trial | 25 responses/month | 10-day trial | no | |
| Entry price | €0 | €20 excl. VAT/month | on quote | $49/month | $249/month | $29/month | $25/month | $99/month | $199/month | $89/month | on quote |
| PrestaShop / WooCommerce | ✓ / ✓ | ✓ / ✓ | ✗ / ✗ | ✗ / ✗ | ✗ / ✗ | ✗ / ✗ | ✗ / via Zapier | ✗ / ✗ | ✗ / via Zapier | — | |
| Shopify | ✗ | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | — | |
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Trusted Shops (business.trustedshops.com/pricing), Fairing (fairing.co/pricing), KnoCommerce (knocommerce.com/pricing), Zigpoll (zigpoll.com/pricing), Grapevine (apps.shopify.com/grapevine), Retently (help.retently.com), SatisMeter (satismeter.com/pricing), collected on October 19, 2026 and October 21, 2026 ; Survicate (survicate.com/pricing), Wizville (wizville.com/fr), collected on October 22, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.