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Grapevine alternative for PrestaShop and WooCommerce

Grapevine is a survey app for Shopify, from $25 a month. le Guide Henri brings the attribution survey to PrestaShop and WooCommerce, free up to 40 orders a month.

Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Grapevine (apps.shopify.com/grapevine), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.

Attribution survey: Grapevine vs le Guide Henri

Prices and plans

le Guide HenriGrapevine
FreePaid
Free40 orders/month14-day trial
Entry price€0€20 excl. VAT/month$25/month
Commitmentnone—
PrestaShop / WooCommerce✓ / ✓✗ / ✗
Shopify✗✓

Features, tool by tool

le Guide HenriGrapevine
FreePaid
Follow-up questionsincluded✓
Targetingincluded✓
NPS in the surveyincluded✓
Answer classificationrules—
Languages14several
Ready-made questions27 templates + 157 questionstemplates
Declared × measured✓—
Email / SMS reminder✗✓email
Integrations (Klaviyo, GA4, Meta…)✗✓✓
API✗✓—
Official MCP✗✓✓
Weekly AI summary✗✗
Reviews + survey, one tool✓✗

NPS: Grapevine vs le Guide Henri

Prices and plans

le Guide HenriGrapevine
FreePaid
Free40 orders/month14-day trial
Entry price€0€20 excl. VAT/month$25/month
PrestaShop / WooCommerce✓ / ✓✗ / ✗
Shopify✗✓

Features, tool by tool

le Guide HenriGrapevine
FreePaid
NPS by email✗✓✓
Periodic sending, no purchase needed✗✓—
NPS in the surveyincluded✓
Email follow-up after purchase✗✓—
“Why” question by score✓✓
Revenue by category (promoters, detractors)✓—
Detractor alert✗✓—
Languages14several
Reviews + survey, one tool✓✗

Grapevine and le Guide Henri at a glance

Grapevine

Shopify app, $25 a month after a 14-day trial, unlimited responses. Follow-up questions, targeting, NPS, several languages, email reminders, integrations and MCP. No PrestaShop or WooCommerce module.

NPS by email from $25 a month, after a 14-day trial. Shopify app, with no PrestaShop or WooCommerce module.

le Guide Henri

Free up to 40 orders a month, with follow-up questions, targeting, NPS in the survey, 27 templates, a bank of 157 questions, 14 languages and analytics (revenue, average basket, declared versus measured channel). On the paid plan, from €20 excl. VAT a month: answers sent to Klaviyo, Brevo, GA4, Meta or a webhook, reminders, Fairing-compatible API and MCP. PrestaShop 1.7 to 9 and WooCommerce modules, customer reviews in the same tool.

Why choose le Guide Henri over Grapevine

  • PrestaShop and WooCommerce modules, whereas Grapevine is Shopify-only.
  • 14 languages, 27 templates and a bank of 157 questions in the free plan.
  • Analytics by channel: revenue, average basket, cohorts, declared versus measured channel.

Method and sources

Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.

Sources: fairing.co/pricing · knocommerce.com/pricing · zigpoll.com/pricing · apps.shopify.com/grapevine · docs.fairing.co · docs.grapevine-surveys.com · trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com

40 orders a month.Zero euros.Zero commitment.No credit card.