Survicate alternative for PrestaShop and WooCommerce
Survicate is a general-purpose survey tool, from $89 a month, that keeps recurring NPS sending for its annual plans. le Guide Henri sends periodic NPS from PrestaShop and WooCommerce, from €20 excl. VAT a month.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Survicate (survicate.com/pricing), collected on October 22, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
NPS: Survicate vs le Guide Henri
Prices and plans
| le Guide Henri | Survicate | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | 10-day trial | |
| Entry price | €0 | €20 excl. VAT/month | $89/month |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / via Zapier | |
| Shopify | ✗ | — | |
Features, tool by tool
| le Guide Henri | Survicate | ||
|---|---|---|---|
| Free | Paid | ||
| NPS by email | ✗ | ✓ | ✓ |
| Periodic sending, no purchase needed | ✗ | ✓ | Growth plan and above |
| NPS in the survey | included | — | |
| Email follow-up after purchase | ✗ | ✓ | — |
| “Why” question by score | ✓ | ✓ | |
| Revenue by category (promoters, detractors) | ✓ | — | |
| Detractor alert | ✗ | ✓ | — |
| Languages | 14 | — | |
| Reviews + survey, one tool | ✓ | ✗ | |
Survicate and le Guide Henri at a glance
Survicate
General-purpose survey tool (website, product, email), from $89 a month after a 10-day trial. NPS by email included; recurring sending only from the Growth plan, $114 a month billed annually. No PrestaShop or WooCommerce module: it goes through Zapier or Klaviyo.
le Guide Henri
Two scores: post-purchase NPS, asked in the confirmation survey from the free plan, and relationship NPS, emailed every 3, 6 or 12 months to a random share of your customers, from €20 excl. VAT a month. “Why” question by score and revenue by category, including the detractors' revenue at risk, from the free plan; email follow-up after purchase and detractor alert on the paid plan. 14 languages, PrestaShop and WooCommerce modules, reviews and survey in the same tool.
Why choose le Guide Henri over Survicate
- PrestaShop and WooCommerce modules, whereas Survicate goes through Zapier or Klaviyo.
- Periodic NPS from €20 excl. VAT a month, whereas Survicate keeps it for the Growth plan, $114 a month billed annually.
- Customer reviews and attribution survey in the same subscription.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com