KnoCommerce alternative for PrestaShop and WooCommerce
KnoCommerce is a post-purchase survey for Shopify, from $19 a month. le Guide Henri offers the equivalent for PrestaShop and WooCommerce, free up to 40 orders a month.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): KnoCommerce (knocommerce.com/pricing), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
Attribution survey: KnoCommerce vs le Guide Henri
Prices and plans
| le Guide Henri | KnoCommerce | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | no (7-day trial) | |
| Entry price | €0 | €20 excl. VAT/month | $19/month |
| Commitment | none | — | |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | |
| Shopify | ✗ | ✓ | |
Features, tool by tool
| le Guide Henri | KnoCommerce | ||
|---|---|---|---|
| Free | Paid | ||
| Follow-up questions | included | — | |
| Targeting | included | Pro plan | |
| NPS in the survey | included | paid add-on | |
| Answer classification | rules | — | |
| Languages | 14 | — | |
| Ready-made questions | 27 templates + 157 questions | templates | |
| Declared × measured | ✓ | — | |
| Email / SMS reminder | ✗ | ✓ | ✓ |
| Integrations (Klaviyo, GA4, Meta…) | ✗ | ✓ | 2 to 4 depending on plan |
| API | ✗ | ✓ | ✓ |
| Official MCP | ✗ | ✓ | ✗ |
| Weekly AI summary | ✗ | ✗ | |
| Reviews + survey, one tool | ✓ | ✗ | |
NPS: KnoCommerce vs le Guide Henri
Prices and plans
| le Guide Henri | KnoCommerce | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | no | |
| Entry price | €0 | €20 excl. VAT/month | $249/month |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | |
| Shopify | ✗ | ✓ | |
Features, tool by tool
| le Guide Henri | KnoCommerce | ||
|---|---|---|---|
| Free | Paid | ||
| NPS by email | ✗ | ✓ | via Klaviyo / ESP |
| Periodic sending, no purchase needed | ✗ | ✓ | ✗ 30 days after order |
| NPS in the survey | included | paid add-on | |
| Email follow-up after purchase | ✗ | ✓ | — |
| “Why” question by score | ✓ | — | |
| Revenue by category (promoters, detractors) | ✓ | — | |
| Detractor alert | ✗ | ✓ | — |
| Languages | 14 | — | |
| Reviews + survey, one tool | ✓ | ✗ | |
KnoCommerce and le Guide Henri at a glance
KnoCommerce
Post-purchase survey for Shopify, from $19 a month after a 7-day trial. Targeting in the Pro plan, NPS as a paid add-on, reminders, 2 to 4 integrations depending on plan, API. No PrestaShop or WooCommerce module, no MCP.
NPS sent through an email tool, 30 days after the order, from $249 a month. No PrestaShop or WooCommerce module.
le Guide Henri
Free up to 40 orders a month, with follow-up questions, targeting, NPS in the survey, 27 templates, a bank of 157 questions, 14 languages and analytics (revenue, average basket, declared versus measured channel). On the paid plan, from €20 excl. VAT a month: answers sent to Klaviyo, Brevo, GA4, Meta or a webhook, reminders, Fairing-compatible API and MCP. PrestaShop 1.7 to 9 and WooCommerce modules, customer reviews in the same tool.
Why choose le Guide Henri over KnoCommerce
- A free plan up to 40 orders a month, whereas KnoCommerce is paid after a 7-day trial.
- Targeting and NPS included in the free plan, whereas KnoCommerce keeps them for the Pro plan or a paid add-on.
- PrestaShop and WooCommerce modules, and an MCP server to connect your AI.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: fairing.co/pricing · knocommerce.com/pricing · zigpoll.com/pricing · apps.shopify.com/grapevine · docs.fairing.co · docs.grapevine-surveys.com · trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com