Skip to content
prestashop / post-purchase survey

Post-purchase survey for PrestaShop

Ask your PrestaShop customers how they heard about you, on the order confirmation page. No competing attribution survey tool has a PrestaShop module.

  • PrestaShop 1.7 → 9
  • Free up to 40 orders/month
  • No commitment, no credit card

What le Guide Henri does on PrestaShop

  • On PrestaShop: the question appears on the confirmation page; credit slips are taken into account in net revenue, and your categories and brands are used for targeting.
  • “How did you hear about us?” on the order confirmation page, in your store's font.
  • Follow-up questions, targeting (new customers, country, products, categories, brands), 27 templates, 157 questions, 14 languages.
  • Analytics by channel: net revenue, average basket, cohorts, declared versus measured channel.
  • Catch-up after a review is posted, for customers who did not answer on the confirmation page.
  • On the paid plan: answers sent to Klaviyo, Brevo, GA4, Meta, Slack or a webhook, Fairing-compatible API, MCP.

Installing on PrestaShop, in 4 steps

  1. Create your free account on henri.guide.
  2. Download the module from your merchant area, then install it in PrestaShop: Modules › Module Manager › Upload a module.
  3. In the module settings, start the connection and approve it from your account: no key to copy.
  4. Choose the order status that triggers the invitation and, if you like, import the orders from the last 30 days.

And the other tools on PrestaShop?

Free plan, entry price, commitment and available modules.

le Guide HenriFairingKnoCommerceZigpollGrapevine
FreePaid
Free40 orders/month200 transactions/monthno (7-day trial)50 responses/month14-day trial
Entry price€0€20 excl. VAT/month$49/month$19/month$29/month$25/month
Commitmentnone————
PrestaShop / WooCommerce✓ / ✓✗ / ✗✗ / ✗code to paste✗ / ✗
Shopify✗✓✓✓✓

Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Fairing (fairing.co/pricing), KnoCommerce (knocommerce.com/pricing), Zigpoll (zigpoll.com/pricing), Grapevine (apps.shopify.com/grapevine), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.

40 orders a month.Zero euros.Zero commitment.No credit card.