Trusted Shops alternative for PrestaShop and WooCommerce
Trusted Shops combines reviews and buyer protection, on quote with a €99 fee and a 12-month commitment. le Guide Henri collects verified reviews with no commitment, free up to 40 orders a month.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Trusted Shops (business.trustedshops.com/pricing), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
Verified reviews: Trusted Shops vs le Guide Henri
Prices and plans
| le Guide Henri | Trusted Shops | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | no | |
| Entry price | €0 | €20 excl. VAT/month | quote + €99 |
| Commitment | none | 12 months | |
| PrestaShop / WooCommerce | ✓ / ✓ | ✓ / ✓ | |
| Shopify | ✗ | — | |
Features, tool by tool
| le Guide Henri | Trusted Shops | ||
|---|---|---|---|
| Free | Paid | ||
| Product reviews | collected | displayed | Premium plan |
| Photos | collected | displayed | — |
| Text messages (SMS) | ✗ | per unit | — |
| Reply to reviews | ✗ | ✓ | ✓ |
| AI-drafted reply | ✗ | via MCP | add-on on quote |
| Private mediation | ✓ | buyer protection | |
| Level of proof per review | ✓ | — | |
| Review import | ✓ | — | |
| Full export, photos included | ✓ | — | |
| Google stars (rich snippets) | ✓ | ✓ | |
| Display widgetsi | 40 badges + 6 widgets | — | |
| Widget customisationi | full, every colour | — | |
| Google Shopping | ✗ | Pro plan | |
| A/B testing of email subjects | ✗ | ✓ | — |
| Remove our branding | ✗ | ✓ | — |
| Official MCP | ✗ | ✓ | — |
| Standard | NF ISO 20488 compliant | — | |
In-store reviews by QR code
| le Guide Henri | Trusted Shops | ||
|---|---|---|---|
| Free | Paid | ||
| Collection QR code | ✓ | — | |
| Printable materials | PNG, SVG, PDF counter card | — | |
| One QR code per location | ✓ | — | |
| QR code per product | ✗ | — | |
| Email confirmation before publication | ✓ required | — | |
| QR review told apart from verified purchase | ✓ “Unprompted review” | — | |
| Anti-abuse limits | ✓ | — | |
NPS: Trusted Shops vs le Guide Henri
Prices and plans
| le Guide Henri | Trusted Shops | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | no | |
| Entry price | €0 | €20 excl. VAT/month | on quote |
| PrestaShop / WooCommerce | ✓ / ✓ | ✓ / ✓ | |
| Shopify | ✗ | — | |
Features, tool by tool
| le Guide Henri | Trusted Shops | ||
|---|---|---|---|
| Free | Paid | ||
| NPS by email | ✗ | ✓ | in the review invitation |
| Periodic sending, no purchase needed | ✗ | ✓ | ✗ tied to the order |
| NPS in the survey | included | — | |
| Email follow-up after purchase | ✗ | ✓ | — |
| “Why” question by score | ✓ | — | |
| Revenue by category (promoters, detractors) | ✓ | — | |
| Detractor alert | ✗ | ✓ | — |
| Languages | 14 | — | |
| Reviews + survey, one tool | ✓ | ✗ | |
Trusted Shops and le Guide Henri at a glance
Trusted Shops
Trust label with buyer protection, on quote with a €99 fee and a 12-month commitment. Product reviews in the Premium plan, Google Shopping in the Pro plan, AI-drafted replies as an add-on. PrestaShop and WooCommerce modules.
NPS is asked in the review invitation, so it is tied to an order. On quote; PrestaShop and WooCommerce modules.
le Guide Henri
Free up to 40 orders a month, with no commitment: invitation after every order, store reviews, product reviews and photos collected, level of proof on every review, mediation, import and full export, Google stars, a QR code and counter card per location. On the paid plan, from €20 excl. VAT a month: public replies, product reviews and photos displayed, reminders, text messages, emails in your branding, MCP. PrestaShop 1.7 to 9 and WooCommerce modules, collection compliant with NF ISO 20488.
Why choose le Guide Henri over Trusted Shops
- No commitment or setup fee, whereas Trusted Shops requires 12 months and a €99 fee.
- Product reviews collected in the free plan, whereas Trusted Shops keeps them for the Premium plan.
- NPS sent periodically by email, not only in the review invitation.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: business.trustpilot.com/pricing · business.trustedshops.com/pricing · societe-des-avis-garantis.fr/tarifs · apps.shopify.com/judgeme · judge.me/help · en.verified-reviews.com/afnor · support.google.com/business · fr.custplace.com/business/tarifs · king-avis.com/fr/page/tarifs · yotpo.com/pricing · apps.shopify.com/loox · trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com