Fairing alternative for PrestaShop and WooCommerce
Fairing is the reference post-purchase survey on Shopify, but has no PrestaShop or WooCommerce module. le Guide Henri asks the same question, “How did you hear about us?”, from your PrestaShop or WooCommerce store.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Fairing (fairing.co/pricing), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
Attribution survey: Fairing vs le Guide Henri
Prices and plans
| le Guide Henri | Fairing | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | 200 transactions/month | |
| Entry price | €0 | €20 excl. VAT/month | $49/month |
| Commitment | none | — | |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | |
| Shopify | ✗ | ✓ | |
Features, tool by tool
| le Guide Henri | Fairing | ||
|---|---|---|---|
| Free | Paid | ||
| Follow-up questions | included | $99/month add-on | |
| Targeting | included | $99/month add-on | |
| NPS in the survey | included | $99/month add-on | |
| Answer classification | rules | $99/month add-on | |
| Languages | 14 | paid add-on | |
| Ready-made questions | 27 templates + 157 questions | 25+ | |
| Declared × measured | ✓ | via UTM | |
| Email / SMS reminder | ✗ | ✓ | — |
| Integrations (Klaviyo, GA4, Meta…) | ✗ | ✓ | ✓ |
| API | ✗ | ✓ | ✓ |
| Official MCP | ✗ | ✓ | ✓ (beta) |
| Weekly AI summary | ✗ | ✓ by email, all plans | |
| Reviews + survey, one tool | ✓ | ✗ | |
NPS: Fairing vs le Guide Henri
Prices and plans
| le Guide Henri | Fairing | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | 200 orders/month | |
| Entry price | €0 | €20 excl. VAT/month | $49/month |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | |
| Shopify | ✗ | ✓ | |
Features, tool by tool
| le Guide Henri | Fairing | ||
|---|---|---|---|
| Free | Paid | ||
| NPS by email | ✗ | ✓ | via Klaviyo / ESP |
| Periodic sending, no purchase needed | ✗ | ✓ | ✗ 10–15 days after order |
| NPS in the survey | included | $99/month add-on | |
| Email follow-up after purchase | ✗ | ✓ | — |
| “Why” question by score | ✓ | $99/month add-on | |
| Revenue by category (promoters, detractors) | ✓ | — | |
| Detractor alert | ✗ | ✓ | — |
| Languages | 14 | paid add-on | |
| Reviews + survey, one tool | ✓ | ✗ | |
Fairing and le Guide Henri at a glance
Fairing
The reference post-purchase survey on Shopify. Free up to 200 transactions a month, then from $49 a month; follow-up questions, targeting, NPS and answer classification are $99/month add-ons. Integrations, API, MCP in beta and a weekly AI summary by email. No PrestaShop or WooCommerce module.
NPS sent through Klaviyo or another email tool, 10 to 15 days after the order. Free up to 200 orders a month, then from $49 a month. No PrestaShop or WooCommerce module.
le Guide Henri
Free up to 40 orders a month, with follow-up questions, targeting, NPS in the survey, 27 templates, a bank of 157 questions, 14 languages and analytics (revenue, average basket, declared versus measured channel). On the paid plan, from €20 excl. VAT a month: answers sent to Klaviyo, Brevo, GA4, Meta or a webhook, reminders, Fairing-compatible API and MCP. PrestaShop 1.7 to 9 and WooCommerce modules, customer reviews in the same tool.
Why choose le Guide Henri over Fairing
- PrestaShop (1.7 to 9) and WooCommerce modules, whereas Fairing is Shopify-only.
- Follow-up questions, targeting, NPS and answer classification included in the free plan, whereas Fairing sells them as $99/month add-ons.
- Customer reviews, survey and NPS in one tool, with a single order counter.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: fairing.co/pricing · knocommerce.com/pricing · zigpoll.com/pricing · apps.shopify.com/grapevine · docs.fairing.co · docs.grapevine-surveys.com · trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com