NPS by email for PrestaShop
Measure loyalty to your brand with an NPS sent regularly to your PrestaShop customers, not only after a purchase. Recurring NPS tools have no PrestaShop module.
- PrestaShop 1.7 → 9
- From €20 excl. VAT/month
- No commitment, no credit card
What le Guide Henri does on PrestaShop
- On PrestaShop: the same module as for reviews and the survey, nothing else to install.
- “Would you recommend the brand to a friend?”, from 0 to 10, sent regularly by email to the store's customers.
- Not only after a purchase: your brand image tracked month after month.
- NPS score (percentage of promoters minus percentage of detractors) and its trend over time.
- Emails in 14 languages, suppression list and one-click unsubscribe.
- Paid plan, from €20 excl. VAT a month; the NPS question also exists in the post-purchase survey, from the free plan.
Installing on PrestaShop, in 4 steps
- Create your free account on henri.guide.
- Download the module from your merchant area, then install it in PrestaShop: Modules › Module Manager › Upload a module.
- In the module settings, start the connection and approve it from your account: no key to copy.
- Choose the order status that triggers the invitation and, if you like, import the orders from the last 30 days.
And the other tools on PrestaShop?
Free plan, entry price, commitment and available modules.
| le Guide Henri | Trusted Shops | Fairing | KnoCommerce | Zigpoll | Grapevine | Retently | SatisMeter | Survicate | Wizville | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Free | Paid | ||||||||||
| Free | 40 orders/month | no | 200 orders/month | no | 50 responses/month | 14-day trial | 14-day trial | 25 responses/month | 10-day trial | no | |
| Entry price | €0 | €20 excl. VAT/month | on quote | $49/month | $249/month | $29/month | $25/month | $99/month | $199/month | $89/month | on quote |
| PrestaShop / WooCommerce | ✓ / ✓ | ✓ / ✓ | ✗ / ✗ | ✗ / ✗ | ✗ / ✗ | ✗ / ✗ | ✗ / via Zapier | ✗ / ✗ | ✗ / via Zapier | — | |
| Shopify | ✗ | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | — | |
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Trusted Shops (business.trustedshops.com/pricing), Fairing (fairing.co/pricing), KnoCommerce (knocommerce.com/pricing), Zigpoll (zigpoll.com/pricing), Grapevine (apps.shopify.com/grapevine), Retently (help.retently.com), SatisMeter (satismeter.com/pricing), collected on October 19, 2026 and October 21, 2026 ; Survicate (survicate.com/pricing), Wizville (wizville.com/fr), collected on October 22, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.