SatisMeter alternative for PrestaShop and WooCommerce
SatisMeter is a general-purpose NPS tool, free up to 25 responses then from $199 a month. le Guide Henri sends periodic NPS from PrestaShop and WooCommerce, from €20 excl. VAT a month.
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): SatisMeter (satismeter.com/pricing), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.
NPS: SatisMeter vs le Guide Henri
Prices and plans
| le Guide Henri | SatisMeter | ||
|---|---|---|---|
| Free | Paid | ||
| Free | 40 orders/month | 25 responses/month | |
| Entry price | €0 | €20 excl. VAT/month | $199/month |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | |
| Shopify | ✗ | — | |
Features, tool by tool
| le Guide Henri | SatisMeter | ||
|---|---|---|---|
| Free | Paid | ||
| NPS by email | ✗ | ✓ | ✓ |
| Periodic sending, no purchase needed | ✗ | ✓ | ✓ |
| NPS in the survey | included | — | |
| Email follow-up after purchase | ✗ | ✓ | — |
| “Why” question by score | ✓ | ✓ | |
| Revenue by category (promoters, detractors) | ✓ | — | |
| Detractor alert | ✗ | ✓ | — |
| Languages | 14 | — | |
| Reviews + survey, one tool | ✓ | ✗ | |
SatisMeter and le Guide Henri at a glance
SatisMeter
General-purpose NPS tool, free up to 25 responses a month, then from $199 a month. No PrestaShop or WooCommerce module.
le Guide Henri
Two scores: post-purchase NPS, asked in the confirmation survey from the free plan, and relationship NPS, emailed every 3, 6 or 12 months to a random share of your customers, from €20 excl. VAT a month. “Why” question by score and revenue by category, including the detractors' revenue at risk, from the free plan; email follow-up after purchase and detractor alert on the paid plan. 14 languages, PrestaShop and WooCommerce modules, reviews and survey in the same tool.
Why choose le Guide Henri over SatisMeter
- PrestaShop and WooCommerce modules, which SatisMeter does not have.
- NPS by email from €20 excl. VAT a month, whereas SatisMeter starts at $199 a month.
- Customer reviews and attribution survey in the same subscription.
Method and sources
Each value comes from the vendor's pricing page, app listing or help centre, checked on 19 and 21 October 2026. “—” means the information was not found; “✗” means the feature does not exist. Dollar prices are those shown by the vendor. le Guide Henri is shown in two columns: free plan and paid plan.
Sources: trustedshops.com/newsroom · fairing.co/products/nps · knocommerce.com/nps · zigpoll.com/pricing · apps.shopify.com/grapevine · help.retently.com · satismeter.com/pricing · help.delighted.com · survicate.com/pricing · wizville.com