woocommerce / post-purchase survey
Post-purchase survey for WooCommerce
Ask your WooCommerce customers how they heard about you, on the thank-you page after their order. Fairing, KnoCommerce and Grapevine are not available on WooCommerce.
- WordPress 6.2+ · WooCommerce 8.0+
- Free up to 40 orders/month
- No commitment, no credit card
What le Guide Henri does on WooCommerce
- On WooCommerce: the question appears on the thank-you page, and refunds are taken into account in net revenue.
- “How did you hear about us?” on the order confirmation page, in your store's font.
- Follow-up questions, targeting (new customers, country, products, categories, brands), 27 templates, 157 questions, 14 languages.
- Analytics by channel: net revenue, average basket, cohorts, declared versus measured channel.
- Catch-up after a review is posted, for customers who did not answer on the confirmation page.
- On the paid plan: answers sent to Klaviyo, Brevo, GA4, Meta, Slack or a webhook, Fairing-compatible API, MCP.
Installing on WooCommerce, in 4 steps
- Create your free account on henri.guide.
- Install the plugin: Plugins › Add New › Upload Plugin, then activate it (WooCommerce must be active).
- Open WooCommerce › Customer reviews and click “Connect my shop”.
- Approve the connection from your account, in the tab that opens: no key to copy.
And the other tools on WooCommerce?
Free plan, entry price, commitment and available modules.
| le Guide Henri | Fairing | KnoCommerce | Zigpoll | Grapevine | ||
|---|---|---|---|---|---|---|
| Free | Paid | |||||
| Free | 40 orders/month | 200 transactions/month | no (7-day trial) | 50 responses/month | 14-day trial | |
| Entry price | €0 | €20 excl. VAT/month | $49/month | $19/month | $29/month | $25/month |
| Commitment | none | — | — | — | — | |
| PrestaShop / WooCommerce | ✓ / ✓ | ✗ / ✗ | ✗ / ✗ | code to paste | ✗ / ✗ | |
| Shopify | ✗ | ✓ | ✓ | ✓ | ✓ | |
Prices and features collected from the vendors' websites (pricing pages, app listings, help centres): Fairing (fairing.co/pricing), KnoCommerce (knocommerce.com/pricing), Zigpoll (zigpoll.com/pricing), Grapevine (apps.shopify.com/grapevine), collected on October 19, 2026 and October 21, 2026. Public entry offers, prices excluding VAT, which may have changed since. “—”: information not found.